Chapter 13

Team and roles

Work together with your property management, your fiduciary or your colleagues in the same workspace.

Roles

Role Permissions
Owner Created the workspace. Their plan determines the limits. Cannot be removed.
Administrator Can do everything, including creating properties and managing tariffs, payment and invoice details, payment imports and the team.
Member Helps with day-to-day work: tenants, apartments, meters, meter readings, invoices, credit notes, assigning payments and exports.

Members see the menu items Tariffs and Payment & Invoice details, but cannot open them.

Invite someone

  1. Open the team from the property selection with Manage team or via your account.
  2. Click Invite.
  3. Enter the email address and choose the Role.
  4. Click Send invitation.

Manage team

The invited person receives an email with a link that is valid for 7 days.

  • If they already have an account, they sign in and accept the invitation.
  • If they do not have an account yet, they register directly via the link. A separate confirmation of the email address is then not needed.

Team members do not need their own subscription. How many people you can invite depends on the owner's plan. Pending invitations count towards this.

Manage invitations

Under Pending invitations you can see until when an invitation is valid. You can Resend or Revoke it.

Manage members

  • Use the selection field next to a member to change their role.
  • With Remove you take away a person's access to the workspace.

Several workspaces

You can be a member of several workspaces, for example your own and that of a property management company. With Switch workspace in the property selection you switch back and forth between them.

Need support?

We are happy to help on request, for example with setting up your property, importing meter readings or your first billing run.